It is no doubt that we offer the very best top quality crystals and custom craftsmanship, but we want our customers to know that we care. We personally work with each and every customer to ensure that we understand their needs and we meet their expectations 110% of the time. If we can do the job we do it and we do it the best. If there is something that we can’t do or causes us a significant challenge we will let you know immediately and seek other options or we both agree to abort mission and try a different approach. We treat our people like we want to be treated. We are professionals. Do not expect to hear any attitudes from anyone on our staff or feel as if you are rushed or talked into a sell. You as the customer know what you want and we are here to provide you with the best customer service and quality products in this market.