Frequently Asked Questions at GLOBLOX 3D

Got questions? We’ve got answers! Visit our FAQ page to find helpful information about our 3D crystal gifts, LED lightbases, and more. Get the details you need quickly and easily, and let us assist you in making the most of your GLOBLOX 3D experience.
The closer the shot is to the subject matter, the finer the detail your personalized image within crystal will be. Pictures high in contrast turn out superior.
Any photo size will work for the laser engravings. Simply scan the image if it isn’t already a digital image and submit to sales@GLOBLOX 3D.com. We will scale it to the size of the crystal. Please send your photos in the acceptable formats which are: JPG, JPEG, AND PNG. GIF files tend to be small and are not recommended.
We apply a rectangular crop to your photo to effectively size and remove from the sides unnecessary space wastage. By submitting a photo to us you authorize our professional engravers to use discretion and crop your photos with your notification.

GLOBLOX 3D Crystal will work with any photo, provided it is not a copyright image. If you plan to submit such an image, it must be accompanied by a scanned copy of a waiver by the original photography company authorizing duplication. The legal excerpt from our terms of use is as follows:

User Supplied Information: GLOBLOX 3D Crystals does not want to receive confidential or proprietary information. You agree that any material, information, or data you transmit to us will be considered non-confidential and non-proprietary. If you supply any information or material through the Site, email, OR published contact phone numbers on this website, you guarantee to us that you have the legal right to provide such material, and that it will not violate any law or the rights of any person or entity.

Any legal challenge shall ensure to the benefit of GLOBLOX 3D Crystals and its directors, executors, administrators, employees, and other legal representatives.

On average please allow up to 7 days for your order to be complete and 3-5 days for shipping. Anytime in doubt just give us a call. We provide tracking and insurance for all of our shipments upon arrival of your package.

2D Crystals are your exact photos you have sent just the way they are. You can see the image from the front and the reverse image from the back. The image will never wear, tear, or fade away and is within the crystal forever. 3D Crystals are focused mainly on the face of the image. We add depth to the facial features to actually create a profile of the face and laser  the ‘head’ and partial ‘bust’ within crystal. We remove all backgrounds as the focus is on the 3D facial impression(s). The final result is a 3D is very human like. You will be about to watch the object inside of the crystal from all angles and directions, not to mention the movement of the head of the image in various directions.

Yes, we do. Discounts depend on the quantity & the crystal model being ordered. Please contact us directly to discuss this matter.